Frequently Asked Questions
- 01
Migrafill SmartPanics is a mobile personal safety application that allows users to instantly alert emergency contacts or our 24/7 monitoring center during an emergency. It provides real-time GPS tracking, panic alert options, and integrated support communication—all from your smartphone.
- 02
Once activated, the app provides several panic button functions (e.g. Medical, Security, Fire, or Silent Alert). Pressing any button will notify your designated emergency contacts and/or the Migrafill Monitoring Center, sending your GPS location and alert type
- 03
Yes. Location services must be enabled at all times for the app to function properly. This ensures that your real-time location is sent during an emergency, allowing our team or your contacts to respond swiftly.
- 04
Upon registration, you will receive a confirmation email with activation instructions. Follow the steps in the email to complete your setup. If you don’t see the email, please check your spam or junk folder.
- 05
Please check your spam/junk folder. If it’s not there, you may request a resend or contact our support team via the "Let’s Chat" tab on the website for immediate assistance.
- 06
Yes. Our Monitoring Center operates 24/7, 365 days a year, providing reliable and professional response to panic alerts triggered through the app.
- 07
Absolutely. You can add or update your emergency contacts directly within the app settings at any time.
- 08
The app requires data and location access. While it may function abroad, service coverage and response capabilities depend on your data plan and roaming agreements. We recommend contacting us before international travel for advice.
- 09
Migrafill SmartPanics is available for both Android and iOS devices. Ensure your operating system is up to date for optimal performance.
- 10
If you require technical assistance, please click on the "Let’s Chat" support tab on the website or email us at support@migrafill.net. Our team is ready to assist.
